Windlinx has ability to store iPack settings and other site configuration documentation files and notes on line. Windlinx contains an iPack configuration wizard; just specify where you want the data delivered and at what call interval and the ipk configuration file is automatically generated. The generated file can then be emailed to field technician.

The 10-day plan is an inexpensive fail-safe activation option for those times a field tech finds out WindLinx wireless accounts have not yet been established for the iPacks at a particular project site. The 10-day plan allows the tech to activate and field test while on location, and then to contact the appropriate manager to transfer billing for the remaining 355 days of the 12-month plan.

You can purchase a WindLinx CDMA ready iPack (SN 3861NNNN) from NRG Systems, which will roam onto TELUS and BELL Mobility in Canada. These units are pre-initialized at NRG Systems and no further initialization is required in the field. Just place the WindLinx generated IPK file into the unit and place a test data call.

Prior to WindLinx introduction in June 2010, the TELUS based CDMA iPack (SN 4222NNNN) was used for service in Canada. Initialization was sometimes tricky for the TELUS based units and the TELUS based units were the only CDMA choice

Notes

1. Do not remove the 3861 CDMA iPack from WindLinx to try and go directly to TELUS or another Canadian based provider. The iPack is not directly compatible with those networks and there will not be a way to initialize the unit in Canada.
2. The unit works through roaming agreements into Canada. You may notice the MDN of the iPack looks foreign - that is normal.
3. Do not try to initialize the WindLinx iPack (SN 3861NNNN).
4. The TELUS iPacks (SN 4222NNNN) cannot be updated to Windlinx.

It is possible to upgrade older Verizon based CDMA iPacks (SN 3531NNNN) for use on WindLinx.

To do so, contact NRG Systems for an RMA and let them know that you want to upgrade the iPack for WindLinx use (the unit does have to be returned to NRG Systems for update). NRG Systems will go through the iPack, make the necessary configuration changes and obtain a WindLinx Activation form for the unit. Once you have the activation form, you can go through the WindLinx portal to activate the device and generate the IPK file.

Only the Verizon based (SN 3531NNNN) CDMA iPacks can be updated.

There are some differences when installing a WindLinx Ready CDMA iPack (SN 3861NNNN) compared to the older CDMA iPack (3531NNNN).

First off, the unit has already been initialized and call tested at NRG Systems. This is important as the installer no longer needs to perform the over the air programming (initialize iPack) steps in the field. This means the installer does not need to be in a Verizon home area to activate the unit!

What to do - pre-installation

Make sure you have the specific WindLinx activation form that was included with the NRG Systems iPack (and was also emailed to the purchaser of the iPack).

Follow the instructions on the WindLinx activation form and go to https://portal.windlinx.net to activate the device. Once a WindLinx account for your company has been established, there is an activation wizard to add the CDMA iPack which requires you to enter the information from the activation sheet. This only takes a few minutes. Once the activation request is submitted, Wireless Innovation will activate the iPack; a typical activation is completed well under one business day.

Once the CSMA iPack has been activated, you can generate an IPK file. Be sure to know the email address you want the data sent to (along with any CC addresses), the subject line of the email and the call frequency (one day, 3 day, etc). All other parameters will be automatically generated by the wizard. You will see a link called "generate ipk file" - just enter the information and click "generate and download". You now have an IPK file that you can save to your computer and/or email directly to the installer from WindLinx. The IPK file will automatically be saved under that iPack in WindLinx so it does not get lost! You can always log back in and download the file.

What to do - in the field (This applies for all of USA and Canada)

1. Make sure you have the WindLinx generated IPK file for your iPack / site!
2. Load the IPK file using SDR
3. Place a data call using the call now feature of Symphonie® data logger to test the system.

What NOT to do - pre-installation

If you intend to use the WindLinx system, do NOT contact Verizon to activate a cell account. Do NOT contact an Internet provider to set up specific mailboxes for the iPack.

What NOT to do - in the field

Do NOT intialize the iPack! The iPack is shipped pre-initialized.

The default settings for the ISP Access Tab in the IPK configuration file are:

ISP Phone Number: *99***1#
Primary DNS: 0.0.0.0
Secondary DNS: 0.0.0.0
Username: web
Password: web
APN: internet